Under Turkish Law no. 6698 on the Protection of Personal Data ("KDPL"), Merkez Özel Ambulans acts as data controller and wishes to inform you about how your personal data is processed.
1. Data Controller
Your personal data is processed by Merkez Özel Ambulans (Oruçreis Mah. Tekstilkent Caddesi 10 AU A01 Blok No:310 (A1-59) Esenler / İstanbul) as data controller, within the scope described below.
2. Personal Data We Process
Identity and contact data you provide to us — such as your name, telephone number, e-mail address and the content of your request or message — together with health and address information that may be necessary for the service you request.
3. Purposes of Processing
- Providing and organising private ambulance and patient transfer services,
- Evaluating and resolving requests, complaints and applications,
- Contacting you and keeping you informed,
- Fulfilling legal obligations and providing information to official authorities.
4. Transfer of Personal Data
Your personal data may be transferred to authorised public institutions and to our business partners where required by law and to the extent necessary for the performance of the service, in accordance with Articles 8 and 9 of the KDPL.
5. Method of Collection and Legal Grounds
Your personal data is collected through website forms, telephone, e-mail and similar channels, on the legal grounds set out in Articles 5 and 6 of the KDPL.
6. Your Rights
Under Article 11 of the KDPL you have the right to learn whether your personal data is being processed, to request information if it has been, to learn the purpose of processing, to request correction or deletion, and to exercise the other rights listed in the law.
7. Contact
You may send requests under the KDPL to merkez@merkezambulans.com.tr.